|
About Us
Jon Harvey's Publications include
- Progressive quality management: creating sustainable changes in professional practice (in Delivering Quality in the NHS (2004 Edited by Sir Michael Rawlins, Chairman, National Institute for Clinical Excellence.
- Quality Public Management: continuous improvement through delighting the customer (1999 in Managing working with the Public Edited by Sue Goss, Kogan Page)
- He has published several articles in the Guardian regarding both police governance and procurement including:
- Jon is an active blogger on matters relating to public service improvement. These blogs include:
- As a participant in the Cabinet Office’s SME Panel, Jon is a co-author of the recently published “SME Friendliness Tool” designed to enable more procurement with SMEs and thereby reduce costs, increase innovation and enhance social outcomes.
|